Resident resources
Most things you need are in the resident portal: pay rent, see your ledger, and track a maintenance request. For anything else, we're a call away.
Paying rent
- Online — ACH, debit, or credit through the portal. Set up autopay once and forget it.
- Due date — rent is due on the 1st.
- Cash — electronic cash payments are available at participating retailers through the portal.
Emergencies
If there's fire, gas smell, or immediate danger, call 911 first. For a burst pipe, no heat in winter, or a lockout, call us directly at (208) 934-3600 — don't wait on the form.
Moving out
Give written notice per your lease (30 days is typical). We'll schedule a walk-through and return your deposit accounting within Idaho's required window.
Maintenance request
Non-emergency repairs. Your request goes into our work-order system and is assigned to a vendor — you'll hear from us with a scheduled time.
Prefer the portal? Submit it there and you can attach photos and track status.
